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At your Service: Easy to make contact: If you are outside our area you can use our Lo call number 0845 029 1909
Tailor made tours for Groups: If you are organising an outing for your club or society be it a day excursion or short break then we will be happy to provide a ‘Tailor Made’ tour just for you and your members. For free and friendly advice and quotation just call Eric or Marie on 01474 853111. We can take the hassle away from the organiser and arrange hotel accommodation, meal stops, entrance tickets, ferry, route planning, tour guides, so all you need to do is sit back and enjoy the day. We have a large fleet of modern comfortable coaches 25-53 seats, executive style to meet your requirements. Our knowledgeable drivers will assist in making for an enjoyable tour.
Booking: Office hours are: Monday to Friday 09.00 - 17.00, Saturday 09.00 - 12.00.
To download a booking form click the 'Booking Form' Link at the side of each holiday description page. Please return your completed booking form with deposit, plus insurance premium if required, to the address at the top of the booking form. The amount of deposit and insurance premium are listed against each tour. We shall send you a confirmation invoice showing departure point, all special requests as well as the seat numbers and details of the type of rooms booked so that you can see at a glance exactly what we have reserved for you.
Prior to completing your booking form, you are invited to telephone our reservations: 01474 853111, where we will be pleased to discuss your requirements and make a provisional reservation on your behalf. This will be held for a period of 7 days to enable you to complete the booking form and forward it with deposit in the post.
Credit/Debit Cards: Payments by Credit/Debit card are welcomed however payment by a credit card will be surcharged by 2%. This does not apply to debit cards such as Maestro, Visa Debit, but please make it clear what type of card it is when completing the booking.
Coach: Coaches feature adjustable seating, tea/coffee facilities, full air conditioning, toilet and wash room. Seats are allocated on a first come, first served basis at the time of booking. Please let us know if you have preference so we can allocate you a seat in your preferred position. We allocate seats as per the diagram. Some coaches may have a different numbering system but we keep to our plan as near as possible. We do not operate a seat rotation system.
Travel: It is very rare that you will spend more than 2½ hours on the coach before a stop is made. If it is a full travelling day, there is always a coffee stop in the morning, a lunch break plus an afternoon tea break. In addition bottled water is available on the coach at very reasonable price.
Singles: Naturally those travelling alone do not like paying a supplement, we only pass on the additional charge hotels make. It does not signify that you will have a better room. In many cases it will be a double room for sole occupancy and will feature the same comforts as the others.
Hotels: The type of hotels we use are generally 3 or 4 Star. However some of the smaller ones do not have an official grading and where this is the case the bedrooms size will vary a little; all rooms will be comfortable, well furnished and feature en-suite facilities i.e. WC, wash hand basin plus either a shower or bath, and perhaps both. Not all hotels have a lift, but where this is the case the rooms allocated will be on a low floor. If this is of particular importance to you please call for more information.
Luggage: Hotel porterage is included on some tours and usually available on others for a small charge. If you are unable to carry your case without assistance please let us know at time of booking.
Tipping: As a guide, a recommendation of around £1 per person per day for driver and guide, when felt appropriate.
Health: To take full advantage of the holiday you should be reasonably fit but it is up to you to decide how much walking you do. Some customers like to see everything possible, others prefer to take a drink in a pavement cafe and savour the local atmosphere. If you are travelling into Europe, make sure you've got a European Health Insurance Card (EHIC) as well as travel insurance.
Excursions: Nearly all the excursions are a comfortable driving distance from the hotel. Most will leave around 9.15am and a full day excursion will return late afternoon to allow time to freshen up before dinner, usually taken around 7-7.30 pm.
Financial Security: We are a fully bonded tour operator, member of the ABTA Limited, so you can be sure that all payments made to us in advance of your holiday are fully protected.
Insurance: For all non UK mainland holidays it is vital that you are covered by adequate personal insurance and it is a condition of booking that you either take our insurance or that of a reputable alternative company. Insurance for UK holidays is recommended but discretionary. Remember that travel insurance should be paid for at the time of booking, otherwise the cancellation clause of the policy may not apply.
Passports: For all Continental tours you must have a full passport (and visas if not a British Citizen).
Joining Your Tour:
Local Pick up Points and Times - Each tour has a specific departure code - CLICK HERE to see the list of Departure Codes and Times. Alternatively, you can click on the Departure Code of each Holiday and it will take you to the same list. Please ensure you are at the correct pick-up point in good time, at least 10 minutes before departure.
(CLICK HERE for Departure Codes and Times for 2007 holidays only.)
Taxi Door to Door - We are pleased to be able to continue this service and is an optional extra available on most holidays. You will be picked up from and returned to your home by taxi/minibus at the end of the holiday. For just £30 return from a single address we can take up to 4 people for addresses in the following postcodes. All BR; all DA; TN 1,2,4,9,10,13,14,15. The address MUST be given when you first book and is NOT available to passengers booking within 14 days of departure.
At Our Office in West Kingsdown - For all our Continental tours you may join the coach at our office and leave your car in our car park.
| Coach diagram: Seats are allocated according to the plan to the right. |
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